Refund Policy:

Terms Applicable for Issuance of Refunds

  • Refunds will be issued at the sole discretion of the company.
    Notwithstanding the above or any other provision, the company is under no obligation to
    accept any returns or provide any replacements or exchange or store credit. The company
    has sole discretion in deciding whether to accept the returns/ process refunds or not
    depending on merit of case.

Our Exchange Policy –

If the product you not meet your expectations, have inform us that within
48 hours of receipt the product. You receive the address to warehouse, have ship the garment
back. The cost of return will borne by customer. Once we receive these garment, our team will
inspect that garment after which you receive email confirming your return has been accepted.
Please note, at all products should returned with these tags intact and in original packaging, in
unwashed and undamaged condition.

We will send back the replacement plus an additional Rs. 50 or Rs.100 Gift Card to compensate
partially for amount spent your sending these product(s) back to us. (Cash on Delivery handling
charges are non-refundable).

Our Return Policy –

The refund of printed products, you need to send us product in original for warehouse address
and the refund amount will get credited you via a Gift card which on website anytime.

The refund of plain products, you need to send us product in original for warehouse address and
the refund amount will get credited to your source account.

How do I send the product back?

You can send it back to via cost-effective courier company or registered post. Most courier companies
will to pick it up from your address.

Can ALPHABET26 arrange for product to picked up from my address? No, the customer has arrange it.

Will I have to pay for returning the products?

Yes, you will have to bear the postal/courier charges for sending your products back to us. We will
reimburse you with ALPHABET26 gift card worth Rs. 50 or Rs.100 once we receive your products
back and post verify that they are new and unused. This coupon can be used on any future purchase
of ALPHABET26 products.

We can also try to generate the pickup for your product but you will have pay us the cost for
return pickup.

I have received wrong/defective product. How do I proceed?
Please send the product back to address the same process mentioned above. We will replace the product
and reimburse you courier cost for returning the products in ALPHABET26 Gift card. (Rs. 50 or Rs.100)

Can I cancel my order before it is shipped out?

All orders that come in on a normal working day between Monday to Saturday before 10:00 AM are
shipped out on the same day. Orders that come in after 10:00 AM, Sundays, or on public holidays
are shipped out on the next working day.

Cancel order before shipping as then there is no taking back
Can I get a refund for my Prepaid order if I cancel it?

Yes, can refund your Prepaid payment on request in case have requested to cancel your order the previously
mentioned procedure. Refunds will given in ALPHABET26 Gift card which the ALPHABET26 website.

If you have any further questions about the return/exchange policy then please contact us at

Please careful while trying on items. The item should returned new and unused as ALPHABET26
holds right not to accept returns in case the product is used or damaged by customer. Post 48 hours,
no exchange or return will be entertained.

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